JOY MULTI-NATION
STEP 4
PRODUCT TRIALS
"EFFECTIVE PRODUCT TRIALS" training
First 27 mins explains the trials, the last part is Q&A
Print this off and add to your binder
Britt's Google Forms
(**You will duplicate these for yourself**)
GREENSYNERGY TRAIL FEEDBACK FORM
DERMRESULTS ADVANCED TRIAL FEEDBACK FORM
​​​Canva Templates
Click HERE for the fizz cards
Click HERE for the GreenSynergy cards
​
You will want to create your own QR code that goes to YOUR website for your cards.
How to issue a return:
Contact Customer Service
1-800-ARBONNE
You will need the order # & email address attached to the PC account.
Customer Service will give you a RMA# that has to be written on the outside of the package you are sending back.
If you are local to your client who is wishing to do the return, I would HIGHLY recommend picking up the product from them and doing the return on their behalf. Make the return process as SEAMLESS as possible so they have an incredible experience with you. Like what was said in the training,
"Whether they loved the product, or are issuing a return - their customer experience should be the same." ​
Make sure you watch the video at the top of this page! TONS of great information and lots of good conversation on the return process that you need to hear!